Browser issues
To ensure you can use the full functionality of our online services, we recommend you use a current version of Microsoft Edge, Mozilla Firefox or Google Chrome.
Whitelist or unblock network access to Dataplace
What is whitelisting?
Whitelisting is a cybersecurity strategy that approves a list of email addresses, IP addresses, domain names, websites, or applications, while denying all others. It helps protect networks against unauthorised access attempts and ensures that only approved IP addresses can communicate with internal networks, systems, and services.
If you can sign-in to Dataplace, but receive errors when you try to:
- claim the organisation administrator role
- submit a Dataplace contact us form
- start a DATA Scheme Accreditation application (User or ADSP)
- start a data request.
Your organisations network may be blocking access to Dataplace services, as they may restrict access to some websites.
What should I do?
To resolve this issue, contact your organisations IT area and request that they ‘Whitelist’ or unblock the following Dataplace websites.
Dataplace Live environment:
https://as-aue-ondc-dp-api-prod.azurewebsites.net/
https://ondc-dp-api-prod.pmc.gov.au
https://www.dataplace.gov.au
Dataplace Training environment:
https://as-aue-ondc-dp-api-prod.azurewebsites.net/
https://ondc-dp-api-prod.pmc.gov.au
https://dataplace-preprod.powerappsportals.com/
If you require further assistance email information@datacommissioner.gov.au
When trying to sign in using VANguard, I'm unable to find my organisation, or can only see our parent organisation
Your chosen authorisation access service is established by your ICT system administrator. It is possible you organisation provides shared services, has a complex structure or your user profile requires updating. As a first step, please contact your ICT services area to confirm how your authorisation access is established and if this can be corrected internally.
- Shared services with multiple organisations - If your organisation is providing shared services arrangement and you are associated with the parent / host organisation and you represent another entity (with an Australian Business Number), your organisation may seek to establish a multi-ABN setup through VANguard. For more information on VANguard please review our Article or contact VANguard.
- Shared services with a statutory function - It is possible that you represent a statutory authority or operate independently from the parent organisation but do not have an ABN. Please contact the ONDC to discuss how we may best assist you.